Jo’s pointers on key things to do and when were really useful – without her help we could well have got lots wrong as we hadn’t done it before and didn’t have time to learn the hard way. Her documentation and initial support were clear and helpful, and guided us through setting targets and what type of campaign to go with. We hit all our stretch targets and more, and the campaign showed us the clear evidence of customer loyalty we were hoping for.

Alan Bearman, Sidmouth Folk Festival